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The beauty counter, wherever
you are

The beauty counter, wherever
you are

The beauty counter, wherever
you are

Your advisor is ready to help.

Your advisor is ready to help.

TELECONSULTATION

Extending Expertise into Digital Channels

Extending Expertise into Digital Channels

Extending Expertise into Digital Channels

A Beauty Advisor guides the consumer through whatever they need, shade selection, routine building, preparation for a specific look. ModiFace Virtual Try-On runs live within the session, so advisors can show rather than describe. The consumer sees products on their own face in real time, saves favourites, and moves toward purchase without leaving the conversation. 

A Beauty Advisor guides the consumer through whatever they need, shade selection, routine building, preparation for a specific look. ModiFace Virtual Try-On runs live within the session, so advisors can show rather than describe. The consumer sees products on their own face in real time, saves favourites, and moves toward purchase without leaving the conversation. 

For L'Oréal brands with strong advisor networks, Teleconsultation turns that expertise into a scalable digital asset

For L’Oréal brands with strong advisor networks, Teleconsultation turns that expertise into a scalable digital asset

One-to-one, live video consultations that carry the authority of an in-store interaction 

One-to-one, live video consultations that carry the authority of an in-store interaction 

Real-time product demonstration powered by ModiFace Virtual Try-On, embedded directly in the session 

Real-time product demonstration powered by ModiFace Virtual Try-On, embedded directly in the session 

A direct path to purchase without the consumer leaving the conversation 

A direct path to purchase without the consumer leaving the conversation 

A channel that strengthens the advisor-consumer relationship rather than replacing it with automation 

A channel that strengthens the advisor-consumer relationship rather than replacing it with automation 

Ready to level up your services?

Ready to level up your services?

The teleconsultation experience is designed to feel less like a support interaction and more like the kind of conversation that turns a first-time buyer into a loyal one.